Shipping, exchanges & privacy.

• Every order ships from Southeast Portland, Oregon by USPS.
• The flat shipping rate is shown in your bag before you pay — nothing is added at the last step.
• Typical transit is 2 to 5 business days on the West Coast and 4 to 8 business days elsewhere. These are typical ranges, not guarantees.

About tax: Collective Vibrations is based in Oregon, which charges no sales tax, so none is added at checkout.

• Size exchanges are accepted within 30 days of delivery, on items that are unworn and unwashed.
• We exchange for a different size within the window above. If something arrived wrong or damaged, we will make it right at our cost.
• You cover return shipping for a size exchange. If we sent the wrong item or it arrived damaged, we cover shipping both ways.
• A refund, when one applies, goes back to your original payment method, within 5 business days of us receiving the item back.

To start an exchange or ask about an order, email orders@collectivevibrations.org with your order number.

• Card payments are processed by Square. We never see or store your card number.
• Order confirmations and shipping updates are sent through Resend.
• Your bag lives in your browser’s local storage — it is not sent anywhere until you check out.
• Artwork sent with a print request is stored privately and used only to prepare that job.
• We do not run advertising trackers on this site.

• A quote is not a charge. We do not take any payment or deposit until you approve the job by email.
• You can cancel or change a job any time before it goes to press at no cost. Once printing has started, the run is billed as completed.

Questions about any of this? Email orders@collectivevibrations.org.